Frequently Asked Questions
The promotion runs for 6 weeks, commencing on 01/01/2025 at 12:01am AEDT, with final entries closing at 11:59pm AEDT 16/02/2025. (Promotional Period)
Yes, this promotion is only open to Australian & New Zealand residents.
Entry is open to people aged 18 years or over.
The promotional terms and conditions can be accessed here.
Any product questions you have please phone the consumer hotline 1800 239 901 (Monday to Friday from 8:00am – 6:00pm). For technical assistance, please contact us here.
To enter, entrants must undertake the following steps during the Promotional Period:
Purchase any Duracell battery product from any retailer in Australia or New Zealand;
Visit duracell.com.au/win;
Correctly input the requested details;
Upload a copy of your Qualifying Purchase receipt;
Check the box consenting to personal information being stored and managed in accordance with the Privacy Act 1988 (Cth) and the Promoter’s privacy policy; and
Submit the fully completed online entry form.
To be eligible for the chance to win, individuals must purchase any Duracell battery product during the Offer Period.
You will receive an on-screen confirmation message on the promotional website after you have entered your details, acknowledging that your entry has been received. You will also receive an automated email if you are a provisional winner. Once validated, you will receive another email with instructions on how to redeem your prize.
Unfortunately, entries can only be made during the promotional period. If you are having issues during the promotional period, please contact us here.
Both the major and minor prize draws will be after the promotion has closed. The draw will take place at 12:00pm AEDT on 18/02/2025, please refer to the Terms & Conditions for more details.
For the major prize, we will require confirmation of attendance to the motorsports event by 12:00pm AEST on 26/02/2025. All minor prizes will be sent to the email or delivery address inputted for each user in the entry portal.
The minor prizes will have two different methods of delivery pending on your location. Australian winners will receive their digital gift cards supplied via email and New Zealand winners physical gift cards will be dispatched by Auspost and tracking links will be supplied via email.
Multiple entries permitted, subject to the following:
Only one entry permitted per Qualifying transaction;
Each entry must be submitted separately and in accordance with entry requirements;
An unlimited number of entries per person per day is permitted.
You must retain your promotional product receipt/s for all claims as proof of purchase.
Please refer to our privacy page here.
A draw for any prize/s which are unclaimed by the Prize Claim Date may take place from amongst all nonwinning entries on 27/02/2025 at the same time and place as the original draws. You must ensure you keep your proof of purchase should you be a second draw winner.
Winners of the unclaimed prize draw will have until 05/03/2025 to redeem their prize.
In the case of a winner, prize winner/s will be notified by email within two (2) business days of the prize draw and their details published online.
